"Know Your Customer" Policy

 

Purposes

  • Prevent our company from being used in criminal activity (e . g . , auction fraud, identity theft, etc . )
  • Enable our company to comply with the Canadian Law http://www.fintrac.gc.ca which is similar to the Patriot Act in USA.

 

How does the "Know Your Customer" Policy work?

In order to achieve the purposes of our policy we defined 4 customer’s status, which correspond to 4 different levels of verification. So depending of your customer’s status your order size and/or your method of payment possibilities could be limited.

To see those limits per level go to page Methods and rules of payment, click on the link named "Show payment policies" under the group of method of payment of your choice.  This action will show you the limits of that group of method of payment for each level of verification.

 

 

VERIFICATION REQUIREMENTS 

 

Level 1: You get level 1 when you activate your account.

Sufficient level if you send your payment by bank wire as described in the payment instructions of your order confirmation or if you mail us a money order that we can easily verified.

 

Level 2:  Verified phone number.  Does not give more priviledge than level 1.

Level 3:  Increase your buying/selling limits [allows canadian account holders to transfer funds online (bill payment, email money transfer, etc.)]


To obtain the level 3 we must be able to perform a reverse lookup using your home phone number or your personal address.  If you can find your residential information with a service such as www.411.com or www.411.ca, or www.canada411.ca, etc, then email us (admin@getemoney.com) the documents, described below, in .jpg or .pdf format or fax them us clear copies at 514 879 3212.:

    • Driver’s license, 200% enlarged (a color copy would be preferable)
    • Phone bill and circle your phone no, name and address.(no more than 2 months old). Otherwise the electricity bill. (no more than 2 months old) or your city tax invoice.


Level 4:  As level 3 it Increase your buying/selling limits [allows canadian account holders to transfer funds online (bill payment, email money transfer, etc.)]


To upgrade your customer’s status to level 4 you can do one of the 3 points below:

  1. Bank certification (easy and simple to do)
    • Fill in this Identification form  then go to your bank and ask an employee to sign the form. Ensure that he/she accepts to be called by us to confirm us that he/she effectively signed that form otherwise the form is useless to us.
    • Send us the form and the below documents as instructed at the bottom of the form
    • Driver’s license, 200% enlarged (a color copy would be preferable)
    • Phone bill showing your phone number, name and address.(home phone preferably; no more than 2 months old).
    • Electricity bill. (no more than 2 months old) OR your city tax invoice.
  2. Present yourself in person at our office (south shore of Montreal) with two card ids with photo and a copy of your phone bill showing your phone number, your name and address. Email us or call us to set up an appointment with us. 
  3. Mail us notarized and clear copies of all the documents described in level 3.  

           Mail the documents to:   
           Verification 
            848 des Roselins, 
            Longueuil, Qc, Canada,
            J4G 2P5

 


Privacy Policy

Please note that we respect your right to financial privacy . The information requested above will be kept confidential and not shared with outside parties for any purpose, except when specifically required to do so by a lawfully executed order from a court in . This information will not be provided to outside parties for marketing or any other purpose . See our Privacy Policy for details .